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Returns & Exchanges
We want you to love your clothing! But sometimes, things just don't work out.
RETURNS
We accept Returns on unworn items with the tags still on within 14 days of your order being delivered to you. All sales are final after 14 days of delivery.
Return shipping is the responsibility of the customer. A $10 flat fee applies, and we will email you the return label.
To initiate a Return, Please email hello@sondaythelabel.com with your order number in the subject line.EXCHANGES
We accept Exchanges on unworn items with the tags still on within 14 days of your order being delivered to you. All sales are final after 14 days of delivery.
Exchange shipping is the responsibility of the customer. A $16 flat fee applies, and we will email you the return label/ship out the new item immediately.
To initiate an Exchange, Please email hello@sondaythelabel.com with your order number in the subject line.
INTERNATIONAL RETURNS/EXCHANGES
For returns and exchanges outside of Canada, the customer is responsible for the carrier-rate shipping fee that will be determined based on location.